Skip to main content

Help to find your niche

Successful local convenience shopkeepers know that they are having to consistently raise their standards as more shoppers abandon the out-of-town big box in favour of buying a little locally and more frequently. But as standards rise and as Tesco moves into every nook and cranny it can find, shopkeepers also know they have to be outstanding at something.
Sourcing local food suppliers is one route and if you are passionate about serving good food as part of your mix then Food DIY by Tim Hayward is a book that deserves a place on your desk. Do-it-yourself, Hayward advises in this attractive, substantial and easy-to-read book.
While Hayward’s target is the person who is rejecting “shop bought” food, I suspect there is a substantial cross over with the customer base for some local shops. Hayward promotes “getting your hands gloriously dirty” at a time when skills like “baking, processing and curing are in danger of being lost forever.”
While Hayward promotes grasping back food production from industry and the middleman, his recipes are a starting point for experimentation. Who knows where you will end up, he says. There are artisan bakers, charcuteries, microbreweries and cheesemongers all over the UK who could supply your shop. His book will give you the know-how to know what to ask and what to value.
Hayward and his wife Alison run a local cake shop in Cambridge called Fitzbillies. Opened in 1922, it went bust in 2011 but was reopened by the Haywards the same year with a café and coffee counter alongside the original shop. He is also an established food writer and this is his first book.
His background is helpful. His advice across matters like pickling, drying, baking, fermenting, pastry, preserving, outdoor cooking, takeaway, coffee, dairy and cheese is practical and easy-to-follow. Well illustrated, this book will help you with product selection and presentation. Remember you only need to flex 2% to 4% of your SKUs to stand out from “me too” competitors.
How good is his prose? Consider this: “There’s quite marvellous bacon to be had from your local artisan butcher, from the deli or even at a pinch from the supermarket. So nobody is suggesting that you cure your own bacon once a month for the rest of your life. But just once is enough to make the connection. To understand bacon, its history and its cultural significance in a far deeper way that from the glib rubric on the back of the pack.”
He continues later: “It’s empowering to understand how something works even if you choose never to put that knowledge into action.”
Making bacon, Hayward says, has been practised all over the world with salt pork hanging drying in huts and yurts and even his “granny’s council house”. The main difference between traditional salt pork and modern bacon? It is the colour. “Cured pork is an unappetising grey and cooks up to a thrilling beige. Modern bacon owes its healthy pink to sodium nitrate.”
Dry cured bacon uses salt in high concentrations to draw the liquid out of the meat. Wet cure is when the meant is fully immersed in salty brine. Easy cure is “halfway between”. For many, proper bacon is smoked. Hayward is a fan of sodium nitrate.
Food DIY is a great source of knowledge. Never prick sausage skins, he explains. Coffee roasting has seven stages. A vacuum pack machine liberates the DIY food producer.
If you love food, this is a great book for your business. It is also one that you will love to take home: my copy is on my kitchen table!

Comments

Popular posts from this blog

Three secrets of great merchandising

Look at the ceiling and top wall of this McDonalds restaurant. There is a picture of two good looking healthy people having fun and some bright primary colours. Ask yourself what is the purpose of this picture? In the latest issue of Retail Newsagent in a feature on merchandising, Andrew Knight of RI tells its independent readers that they need to think about using sharp pictures of non-packaged products linked to people consuming goods. Perhaps this has been taken to the next level by the fast food chain - that is selling the feeling of being happy and healthy rather than the products. A second, related tip from the same feature is made by most contributors - it is vital to keep windows clean and clear of clutter. "I believe that less is more," says Roli Ranger, a retailer from Ascot, Berkshire. He has posters for promotions in between the windows that are regularly updated and discreet signs in the windows. Third, a highly visible well-stocked promotion at the entranc

Overcoming a price disadvantage

Planning for his speech at the Independent Achievers Academy last week, Theo Paphitis asked an assistant to buy a basket of six essentials from a Tesco, a Londis (independent operator in a symbol group) and a One Stop (Tesco's CTN/convenience chain). Tesco was cheapest by a big margin. Second came Londis. The most expensive was One Stop. Mr Paphitis understands the power of the supermarkets and he says the way to counter them is to focus on how to make the experience of shopping with you more relevant to shoppers or more enjoyable for them. John Heynan, sales director of Molson Coors, told Retail Newsagent at about the same time that occasional beer buyers will pay 13 per cent more for their beer in an independent convenience store, provided the retailer targets them appropriately. Tesco has carved itself out this 13 per cent head start. Looking at pricing, if Tesco is 100, then Tesco Express is 108, One Stop is 112, a good symbol group is 115 and non-affiliated independents

A sign of retail stress perhaps

It must have been four months since this window was broken in the Tesco Express on Pentonville Road and I simply cannot believe that it has not been fixed. This is the sort of lack of focus that independent shops usually get criticised for. The only purpose in sharing this image is to encourage those independents with high standards who are finding the going tough that they can do better than this.