Skip to main content

Start it up - Luke Johnson's bid to energise entrepreneurs

"Business is a fantastic technique for someone from a modest background, with minimal education, to improve their life and get ahead, says Luke Johnson in his book Start It Up.
His publishers describe Johnson as “Britain’s busiest tycoon, with a personal fortune estimated at £120 million” and he believes in people with get up and go and that small business owners contribute a great deal to the UK economy.
Start It Up, published by Portfolio Penguin, price £12.99, is aimed at inspiring and guiding budding entrepreneurs. How old are such entrepreneurs? Read the book and you realise Johnson has the 50 plus age group just as much in mind as people in their 20s.
Independent shopkeepers will find this book useful for two reasons. You can compare your strengths and weaknesses with those described by Johnson. And you can learn about the people you do business with, what motivates them and what they may be thinking.
It is organised into seven parts and each part is sub divided into short essays on various themes. For example, on page 138 he explains the “five questions I ask myself before investing.”
They are quite simple questions and they can be used in three ways. Firstly, you can use them to honestly assess your own strengths and weaknesses. Second, you can use them to assess your business and to see it as an outside investor might. Third, you can use them to frame any business plan you put together to justify further capital investment.
Johnson is a man who loves reading. He writes a column in the FT that is occasionally brilliant. He sprinkles his book with great quotes and with his opinion. What the book does not do is provide rigorous evidence for why his opinions matter. If you are not used to reading business books, this is a strength. It makes his ideas more accessible.
In his section on getting funding he promotes angel investors and advises people that a good investor will “bring a multi-layered network of contacts and be able to offer advice on strategy, recruitment and potential customers.”
With his background in the casual dining business, most of Johnson’s business ideas are easily transferable to the convenience sector. He warns that good ideas are soon copied by the market, reducing prices and increasing costs. When he took over Pizza Express, good sites were plentiful, competition was limited and the public was reading to spend on eating out.
In the 1990s “even a relative amateur like me could grow a business enjoying 20 per cent unit margins and cash returns well over 35 per cent”. Today, returns are lower and unlikely to recover.
Johnson is lukewarm on franchises, saying “if you rent someone else’s idea, then you do not control your own destiny” and speaks warmly of independent operators. “I like the individuality of an owner-managed organisation. I want a merchant I patronise to have character, not to be a faceless entity.” But this book does not explore these themes relentlessly.
Instead buy it for his celebration of the get up and go drive of entrepreneurs and his advice on how to network and build partnerships; how to get to know the people who drive your business and why this is in the public good. Enjoy it also as a great source of business quotes. Buy it also to find out about the Money Riverbank. “The Money River really is out there, for those who would only stand in it,” Johnson writes.

Comments

Popular posts from this blog

Busy street, empty shop, missed profits

True in part to my New Year resolution, I held a business meeting in an independent coffee shop today just next door to a Starbucks. The cafe was presented well and four staff were busy preparing for the lunchtime rush, at 11am. As my guests were late, I had a half hour overview of footfall on the street outside and in the restaurant. Six customers. Barely enough to form the queue in Starbucks or Pret-a-Manger just down the road. Plus one Italian girl who dropped off her CV. Some people stopped to look at the posters in the window and moved on. The owners seemed quite happy. When I left just after 1215, they were doing brisk trade. However, I have the impression that the business is not working hard enough. It could easily have managed 120 customers between 11 and 12, instead of 12. This is lost profit as the fixed overheads and staff costs are already in place. The owners are clearly busy - perhaps too busy to take time to look at the potential that their cafe has. What shou...

Three secrets of great merchandising

Look at the ceiling and top wall of this McDonalds restaurant. There is a picture of two good looking healthy people having fun and some bright primary colours. Ask yourself what is the purpose of this picture? In the latest issue of Retail Newsagent in a feature on merchandising, Andrew Knight of RI tells its independent readers that they need to think about using sharp pictures of non-packaged products linked to people consuming goods. Perhaps this has been taken to the next level by the fast food chain - that is selling the feeling of being happy and healthy rather than the products. A second, related tip from the same feature is made by most contributors - it is vital to keep windows clean and clear of clutter. "I believe that less is more," says Roli Ranger, a retailer from Ascot, Berkshire. He has posters for promotions in between the windows that are regularly updated and discreet signs in the windows. Third, a highly visible well-stocked promotion at the entranc...

Think before you delist your slowest seller

Retailers need to introduce new products to provide their shoppers with "good news" and to generate interest. But for each new product that you introduce you need to consider delisting an existing line. Easy, you might think. I will just print out the list of products in the category and take off the one with the lowest sales. However, if you do this research from the US suggest you might be wrong. What you need to consider is what sort of demand you have for each product, a white paper by Demand Tec, a US specialist software provider shows. It says that there are two kinds of sales: incremental sales, when products add to the total shopper spend and are not readily substituted by another item transferable sales, where shoppers find an alternative easily when it is not available. Using its software, it shows a category with 50 products from top seller to bottom seller. At the same time it also measures the incremental sales each product provides. The number 50 in ove...