Sometimes local shops are ahead of the game when it comes to shopper trends. And sometimes they are not. As a general rule, people don’t expect to be marketed to by independent shopkeepers. But there are many exceptions.
This
column is for the exceptions: Those retailers who are always searching for
great products to share with their shoppers. But it is also a challenge for
those who don’t push the boundaries of their assortment of products.
Mike
Brehme is an entrepreneur that I had never heard of until last month. He spent
23 years building up the tea brand Clipper to sales of £50 million before he
sold it in 2007. Along the way he pioneered the UK market for green tea, Fairtrade
tea, and organic hot drinks including herbal and fruit infusions.
For
most of the time since he sold Clipper he has been working on a new product, a
hot drink that is not tea or coffee and that will sell better than fruit teas.
This spring, in London, he unveiled FruitBroo, a range of “insanely tasty hot
drinks”.
The
consumer he has in mind is young and female. She is looking for a drink after
lunchtime that has no caffeine and few calories. At home, in her cupboard she
will have a collection of packets of fruit teas, rarely replenished. For coffee
shops, FruitBroo offers an extra products for afternoons. If you have a hot
water machine in your shop, then you should consider his products, suggests Mr
Brehme.
Which
retailers does he think should stock it? If you only have two facings of big
brand tea, you are excused. But if you have a range of teas, including fruit
and mint teas, then his tiny bottles could be perfect, offering 25 per cent
margins on a selling price of between £2 and £2.50 (VAT is involved).
Mr
Brehme believes in this product enough to be the sole investor. He has a
factory making FruitBroo in Bristol. He has a consumer marketing plan, built
around sampling and pop ups at events. He is seeking a listing from wholesalers
and in the major grocers.
But
for you, he is prepared to give you free-stock to get you started and supply
direct. “My aim is to get discovery and sharing,” he says. His company gives
the impression of being a start-up, willing to try anything that will work.
How
long will it take to get to £50 million sales this time? Two years, Mr Brehme
replies.
But
what will stop Starbucks from copying it? Nothing, Mr Brehme says. And he
shares one of his lessons from Clipper, when Twinings launched its versions of
his products. That is the end of the business, he thought. But he was mentored
not to think that way and he found that his first mover advantage and his
reputation for quality with consumers counted.
Quality
and passion matter. If you value his values, then you might consider giving
FruitBroo a listing. Email me if you want me to forward your details to him.
Read more on Better Retailing.
Read more on Better Retailing.
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