Skip to main content

Where to go for ideas

As the Liberal Democrats are meeting in Bournemouth, it is worth looking at the thoughts the party has put into its Are We Being Served? policy paper, which covers services from local shops as well as from government, supermarkets and utilities.

The party's thinkers outline five visions: a fair marketplace; responsiveness; informed choices; consumer protection; and effective redress. Change, the party says, has hit hardest people who are old, who are in poverty or who live on benefits. People without education are being excluded from markets. The policy paper is about ensuring that most people are able to buy what they want easily, efficiently and on fair terms.

It looks at food labelling in particular, saying the party wants it to state the country of origin and not of manufacture, that it wants on system of labelling for nuitrition advice and so on. And the paper also suggests that there should be a compulsory "local competition" test for all planning applications for new retail developments.

While it is unlikely that the Liberal Democrats will be able to put much of this into effect, for local retailers thinking about asking their MPs for help the paper is a good source of ideas. As it is already in politician speak, it is a useful launch pad for your own ideas. Are We Being Served? is easy to download too.
Labels:

Comments

Post a Comment

Popular posts from this blog

Digital disruption in the UK wholesale space

“Twenty years ago I was driving boxes to the post office in my Chevy Blazer and dreaming of a forklift,” says Jeff Bezos in his most recent letter to shareholders. A blink later and he points out that the company has grown from 30,000 employees in 2010 to 230,000 now. But his ambition is the same. “We want to be a large company that’s also an invention machine. We want to combine the extraordinary customer-serving capabilities that are enabled by size with the speed of movement, nimbleness and risk-acceptance mentality that is normally associated with entrepreneurial start-ups.” Amazon is great at disruption because of its customers focus and the fact that the internet means it needs none (or very few) people between its warehouses and the shopper. The threat of Prime, its membership service, is the biggest challenge facing the UK retail market and the wholesale market by extension. It is both a direct threat and an indirect threat in that is inspiring countless numbers of othe...
Post a Comment
Read more

New look: big copy small?

The owners of B&Q are talking up how they have cut the price of a store refit from £2.5m to £1m by using wood-effect vinyl instead of wood and painted MDF backboards for displays. Managers are learning to live with grey shelving instead of a warmer-looking cream. Shoppers notice the produce, not the fixtures, suggests one executive. Up to a point! Most local retailers will extract the maximum possible life from their fixtures, sometimes taking too long to change equipment that has become tired. As in all business, it is getting the balance right. Shops need to be refreshed and with a purpose.
Post a Comment
Read more

The secrets of persuasion: No short cuts.

The best moment in my interview with Terri Sjodin, who teaches many of the world’s top corporations how to sell persuasively, is when she smiles at me and asks to hear my “elevator speech".   My mind literally goes blank. The author of Small Message, Big Impact , her new book on how to craft powerful messages that persuade people to listen to you, has thrown the gauntlet at me. There was nowhere to hide. I had just told her how I had used her book to write out my three minute speech to open the Local Shop Summit. She listened patiently to my pitch, thought for a moment, and said: “I bet you had an illustration in your mind of an independent who really capitalised on your ideas and has taken them to the bank.” I could swear she was reading my mind. I blushed and nodded. “So you should open with this story,” she said. “Start out by saying: ‘Let me open the conference by telling you a great story with a happy ending.’ So the audience will say to themselves: ‘He is goi...
Post a Comment
Read more