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Simple measures, part 2

Another thing to measure is the percentage of sales each department generates in your shop. A typical breakdown could be grocery food, grocery non food, fresh and chilled, alcohol, tobacco, news and services (lottery etc). Grocery food could be broken down into snacks, confectionery and so on.

At the same time measure the percentage of profit each department generates. From this you will see which parts of the business are providing you with cash profit and these are the areas that you need to focus on. Work on your strengths first, then your weaknesses.

If you are not already doing this start by analysing each month. If it helps you change things, then think about doing it weekly. You should also remember to communicate the outcome of your findings. Tell your staff which departments are doing well and where to focus their attention.
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