The coffee! Food-to-go is seen as one of the drivers of local store success for the next five years but McDonald's is now delivering a great product at a low price. While the City may be assessing the challenge that McCafés will deliver to Starbucks, for the local retailer the competition for footfall will be a challenge too! Footfall is the oxygen of retail and if your shoppers are chasing someone else's coffee, then you need to rethink your business plan.
We are launching the 2009 Independent Achievers Academy tomorrow in London with a group of retailers and suppliers. The marketing team have come up with a great practical exercise to help us relive the Academy experience. At its heart, the IAA has a simple concept: set a goal, plan to hit it and celebrate the outcome. I hope to learn lots from participants and will pass this learning on to you.
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