Skip to main content

Hard times for supermarkets may be an opportunity for local shops

Last month's quarterly sales numbers for Sainsbury's provide an uncomfortable benchmark for local retailers - shoppers are not spending as much as they used to.

Justin King, the managing director who has been built up as the saviour of Sainsbury's over the past few years, is starting to get negative press. City analysts are lining up to say sell.

Clive Black of Shore Capital noted that "Sainsbury has done more to confirm the magnitude of the deceleration in consumer activity than any other recent update". In plain English, shoppers are spending less at a faster rate than expected. Or as Mr King said: "The change has been quite dramatic. The surprise is just how sudden that is."

And how long. Shoppers stopped spending in January and were still not back in March. Like-for-like sales in his shops were down 0.8 per cent year-on-year. Shoppers were, on average, putting one less item in their basket when they did the weekly shop and buying it later on a top-up visit "to save money by cutting food waste".

Which is good news for local shops, including Sainsbury's own convenience stores that did "particularly well in the quarter and that's a trend that might be here to stay," said Mr King. However, there is an increasing suspicion that the Sainsbury's c-stores are simply cannibalising spend from its own supermarkets rather than taking shoppers from other local shops. While Mr King may like the loyalty, he will not like the smaller basket sizes.

The big problem for the supermarkets is that they are opening too much new floor space at a time when shoppers have less disposable income and are buying whatever is on promotion. Rising inflation is also eating into profit margins. Most Sainsbury's and Tesco shops are now taking less in cash sales than they were a year ago.

This is consistent with what most independent retailers are saying is happening in their shops. If food inflation is running at 4 per cent, this means most packaged goods and food sales are under pressure. Analysts say this is likely to be the case for some time.

For independent retailers, this is nothing new. They have been under pressure for 15 years. However, for the supermarkets the low growth environment will post a great challenge and junior managers will be under pressure. Their bosses will not have experience of the same market dynamics. This should provide enterprising independents with an opportunity if they can follow the shopper's interests (or lead them) better.

Comments

Popular posts from this blog

Digital disruption in the UK wholesale space

“Twenty years ago I was driving boxes to the post office in my Chevy Blazer and dreaming of a forklift,” says Jeff Bezos in his most recent letter to shareholders. A blink later and he points out that the company has grown from 30,000 employees in 2010 to 230,000 now. But his ambition is the same. “We want to be a large company that’s also an invention machine. We want to combine the extraordinary customer-serving capabilities that are enabled by size with the speed of movement, nimbleness and risk-acceptance mentality that is normally associated with entrepreneurial start-ups.” Amazon is great at disruption because of its customers focus and the fact that the internet means it needs none (or very few) people between its warehouses and the shopper. The threat of Prime, its membership service, is the biggest challenge facing the UK retail market and the wholesale market by extension. It is both a direct threat and an indirect threat in that is inspiring countless numbers of othe...

New look: big copy small?

The owners of B&Q are talking up how they have cut the price of a store refit from £2.5m to £1m by using wood-effect vinyl instead of wood and painted MDF backboards for displays. Managers are learning to live with grey shelving instead of a warmer-looking cream. Shoppers notice the produce, not the fixtures, suggests one executive. Up to a point! Most local retailers will extract the maximum possible life from their fixtures, sometimes taking too long to change equipment that has become tired. As in all business, it is getting the balance right. Shops need to be refreshed and with a purpose.

What do shoppers see

I read a good post (http://www.newsagencyblog.com.au/2009/08/28/what-do-newsagents-charge-for-faxing.html) asking what price local shops charge for providing a fax service. The blogger had attached a photograph of his sign with his prices on it. What struck me was the message on the sign. "You drop, we fax," it said. "Pressed for time, drop your documents with us and we'll do it for you at no extra charge." That is a message that will persuade most shoppers that you want to give them good value, even if they stay to do the copying or faxing themselves.