Skip to main content

The e-reader is on its way.

I spoke to some retailers last year about how worried they were about e-readers, such as Amazon's Kindle, and the impact it would have on their business. Most looked at me blankly.

Software company Adobe has now developed AIR, which allows magazine publishers to sell their magazines on to devices like the iPhone. Condé Nast is reportedly going to offer its Wired magazine in the US in this format. At the same time, HP is offering US publishers the ability to print magazines on demand...

Who will buy this? Probably your most loyal magazine shoppers, based on my sample size of one. Today, on my train into work, I bumped into a man using an e-reader. His company had invested in them so that staff could review reports. They don't work for that. But he now downloads novels and reads two a week on his reader. Previously, he was buying two a week from a bookshop.

What can the owner of a local shop do? Find out who your most loyal magazine customers are and pamper them. Make their visit to your shop a must have experience. Lots, in other words, if you think about it and it makes you a profit.

Comments

  1. How about a magazine loyalty card, say buy 11 in over 8 weeks and get the 12th free for shall I say upto £4.00.

    We have been running this for over a year and our regular magazine customers love it. Some are getting a free magazine every other week.

    Steve

    ReplyDelete

Post a Comment

Popular posts from this blog

Digital disruption in the UK wholesale space

“Twenty years ago I was driving boxes to the post office in my Chevy Blazer and dreaming of a forklift,” says Jeff Bezos in his most recent letter to shareholders. A blink later and he points out that the company has grown from 30,000 employees in 2010 to 230,000 now. But his ambition is the same. “We want to be a large company that’s also an invention machine. We want to combine the extraordinary customer-serving capabilities that are enabled by size with the speed of movement, nimbleness and risk-acceptance mentality that is normally associated with entrepreneurial start-ups.” Amazon is great at disruption because of its customers focus and the fact that the internet means it needs none (or very few) people between its warehouses and the shopper. The threat of Prime, its membership service, is the biggest challenge facing the UK retail market and the wholesale market by extension. It is both a direct threat and an indirect threat in that is inspiring countless numbers of othe...

New look: big copy small?

The owners of B&Q are talking up how they have cut the price of a store refit from £2.5m to £1m by using wood-effect vinyl instead of wood and painted MDF backboards for displays. Managers are learning to live with grey shelving instead of a warmer-looking cream. Shoppers notice the produce, not the fixtures, suggests one executive. Up to a point! Most local retailers will extract the maximum possible life from their fixtures, sometimes taking too long to change equipment that has become tired. As in all business, it is getting the balance right. Shops need to be refreshed and with a purpose.

What do shoppers see

I read a good post (http://www.newsagencyblog.com.au/2009/08/28/what-do-newsagents-charge-for-faxing.html) asking what price local shops charge for providing a fax service. The blogger had attached a photograph of his sign with his prices on it. What struck me was the message on the sign. "You drop, we fax," it said. "Pressed for time, drop your documents with us and we'll do it for you at no extra charge." That is a message that will persuade most shoppers that you want to give them good value, even if they stay to do the copying or faxing themselves.